Shipping policy

All orders are processed in 1-2 business days. You can expect to receive your items in 2-10 business days after processing. Please note, due to high demand, Processing times may be longer than normal for certain items. We we encourage customers to book hair appointments AFTER receiving hair. We are not responsible for any fees related to cancelled or missed appointments. If you need your hair extensions for an important date, please contact us BEFORE placing your order so that we may assist you with expediting your order. 

We carefully review all our orders prior to fulfillment and shipping. All orders are reviewed for fraud risk analysis. If required, customers may be contacted in order to provide additional documentation for ID/ order verification.

Lust Hair Collection by V is not liable for lost, damaged, or stolen packages once packages are shipped. Please double check your shipping address and ensure that apt/suite/unit numbers are entered correctly. If you package is damaged/lost/stolen, FIRST contact your local mail carrier service, THEN notify us so that we may assist you.

By purchasing, you are agreeing to the following terms and conditions:  You have read the product description, you are clear on the product you want, and you understand our shipping/return/refund/exchange/cancellation policy.