MOST COMMONLY ASKED questions
After purchasing, orders are processed for 24-48hrs. You can expect to receive your items in 3-10 business days after processing. For more information visit our Shipping and Returns page.
For Tape-In Hair Extensions
All of our orders are processed and fulfilled in the order that they are received. Due to very high demand, our tape-in orders has an extended processing and shipping time. Our tape-in orders usually arrive within 7-14 business days after processing.
Yes, we do! We offer same-day delivery to Metro-ATL & Metro- LA.
It's our popular and most convenient option!
Send us a message via Instagram or text us at 323-552-1047 to confirm we have the hair available in the warehouse near you.
Once confirmed, you can order your hair online and let us know your order number once complete. One of our inventory managers will contact you to coordinate delivery. PLEASE MAKE SURE THE BILLING NAME/ADDRESS ON YOUR ORDER MATCHES YOUR PHOTO ID. PHOTO ID VERIFICATION WILL BE REQUIRED PRIOR TO PICKUP/SAME-DAY DELIVERY.
If you are interested in same day pick-up, please contact us via Instagram call/text 323-552-1047 or email email@example.com.
Once we confirm the hair extension availability in the warehouse near you, you can place your order online and let us know your order number. Our inventory manager will contact you to schedule pick-up. PLEASE MAKE SURE THE BILLING NAME/ADDRESS ON YOUR ORDER MATCHES YOUR PHOTO ID. PHOTO ID VERIFICATION WILL BE REQUIRED PRIOR TO PICKUP/SAME-DAY DELIVERY
How many bundles you need all depends on the desired style. We recommend at least 3 bundles for a traditional sew-in leave out. 3 bundles and a closure for closure installs and minimum 2 bundles and a frontal for frontal installs.
For Tape- Ins:
Minimum 2 bundles for full tape-in install. 3 bundles are required for thicker natural hair or when installing lengths 24’ or longer. If you are unsure, feel free to Contact us and we’d be happy to help!
RETURNS & EXCHANGES
Per our policy, we do not offer refunds once an order is placed. Please review your order shipping address, and billing information thoroughly before finalizing your purchase.
We invest a lot into our quality measures and warehouse management team to make sure you get the right product!
Great customer service is our TOP PRIORITY! If you ever have any issue with the order you received, please Contact us immediately and we would be happy to help make things right!